• SUPERVISOR ESSENTIALS DEPARTMENT

Department Overview
Department Name: Supervisor Essentials Department
Number of Classes: 12
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Department Description
Supervisor Essentials TrainingEvery company needs leaders in the organization to motivate people and provide direction for others. However, people aren’t born with leadership and communication skills. They often need to learn these important skills as they grow within an organization. New supervisors often require guidelines and training for effective communication, performance management tactics, and conflict resolution.

These classes cover the essential skills needed to manage people and provide effective leadership for first-time supervisors. The content is specifically geared toward a manufacturing environment, with shop-specific examples. Beginner-level classes focus on proper leadership and communication, while more advanced classes focus on conflict resolution, harassment and discrimination, and legal issues that affect supervisors.

Department Classes

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Essentials of Leadership 110
This class describes the basic responsibilities of a leader and gives helpful ideas about how to gain the respect and trust of others. Includes an Interactive Lab. 		None 17 Beginner Essentials of Leadership 110
Essentials of Communication 120
This class describes key types of communication and common roadblocks to communication, as well as how to use effective communication as a tool to help build teamwork and manage conflict. Includes an Interactive Lab. 		None 14 Beginner Essentials of Communication 120
Managing Performance: Best Practices 130
This class covers the various aspects of performance management as well as strategies for motivating employees. Includes an Interactive Lab. 		None 18 Beginner Managing Performance: Best Practices 130
Managing Performance: Corrective Actions 135
This class covers how to address employee performance issues, as well as the basic practices for employee termination. Includes an Interactive Lab. 		None 16 Beginner Managing Performance: Corrective Actions 135
Basics of Manufacturing Costs 140
This class describes the basic costs associated with manufacturing and how these costs are typically controlled. 		None 17 Beginner Basics of Manufacturing Costs 140
Intro to Managerial Accounting 145
This class explains the basics of managerial accounting and how this information helps a manager make informed decisions. 		None 15 Beginner Intro to Managerial Accounting 145
Conflict Resolution Principles 150
This class covers the basic steps that a manager can take to resolve conflicts in the workplace and help ensure that the same conflicts do not return. Includes an Interactive Lab. 		None 16 Beginner Conflict Resolution Principles 150
Conflict Resolution for Different Groups 155
This class describes a variety of situations in which a conflict may occur and offers advice for the best approaches to dealing with those conflicts. Includes an Interactive Lab. 		None 15 Beginner Conflict Resolution for Different Groups 155
Team Leadership 160
This class teaches the basics of effectively leading a team, including picking team members and resolving conflicts. Includes an Interactive Lab. 		None 14 Beginner Team Leadership 160
Managing the Diverse Workplace 210
This class describes the issues surrounding diversity in the modern workplace, as well as describing some employer responsibilities in regards to diversity management. Includes an Interactive Lab. 		None 16 Beginner Managing the Diverse Workplace 210
Harassment and Discrimination 215
This class covers how to identify and prevent harassment and discrimination in a diverse workplace, as well as some basic Federal laws that protect workers from harassment and discrimination. Includes an Interactive Lab. 		None 15 Intermediate Harassment and Discrimination 215
Performance Management and the Law 230
This class covers the basic Federal employment laws that apply to manufacturing. Includes an Interactive Lab. 		None 17 Intermediate Performance Management and the Law 230