How to Order
Add To Cart
Once you have chosen the item you intend to purchase, select the "Add to Cart" button. The next screen will present you with the option to proceed to checkout or continue shopping.
Continue Shopping
If you would like to purchase another item, select the "Continue Shopping" button, make your next selection, and proceed to checkout.
Checkout
If you are finished shopping, select the "Checkout" button and proceed to the registration screen. If this is your first time using the Tooling U BookStore, you will need to enter the billing and shipping information.
Secure Server
Once you have registered, you will enter our secure server. This is where you will enter your credit card information. When your credit card is authorized, you will receive an order confirmation via e-mail and your item(s) will be shipped.
Sales Tax
United States residents: 8% Sales Tax will be charged to your order when shipping to an Ohio address. Canadian residents: We do not prepay brokerage fees or GST tax when shipping ground service to Canada. This will be due upon receipt of your order. Express delivery service does include all brokerage fees. Please contact our Customer Service Department for a price quote.
Calculating Shipping Costs
Orders are shipped via UPS ground delivery service within the U.S. Shipping costs are $6.00 for the first item ordered and $1.00 for each additional item. Orders shipping to Canada are sent via UPS ground delivery service, and the cost is $10.50 for the first item and $2.00 for each additional item ordered. Ground delivery service does not include GST tax or brokerage charges and will be due upon receipt. Express delivery does include all brokerage fees. Please contact our Customer Service Department for a price quote.
Orders outside the U.S. include a $29.50 charge per item, or contact our Customer Service Department for a price quote.
Tracking Your Package
A UPS tracking number will be e-mailed to you shortly after your order confirmation. Follow the link below to track your package. UPS Package Tracking: http://wwwapps.ups.com/etracking/tracking.cgi
Returns Policy
You may return most items sold by the Tooling U BookStore within 30 days of delivery for a full refund. We do not accept returns for:
- Any item that is returned more than 30 days after delivery.
- Any CD, DVD, VHS tape or software that has been opened (taken out of its plastic wrap).
- Any item that is not in its original condition, is damaged, or is missing parts.
Packing and Sending Your Return
You can pack and send your return to us in just a few simple steps.
- Print out a label to the following address: Tooling U BookStore, 15700 S. Waterloo Rd., Cleveland, OH 44110.
- Pack the items along with the packing slip (receipt) securely in a box. You may use the box the items arrived in or another box if you prefer.
- Affix your shipping label to the outside of the box. Mail or ship via UPS.
- If you have any questions about your order, or need additional information about the items we offer, please send an e-mail to: bookstore@toolingu.com, or call our customer service line toll-free at 866-706-8665.