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What is the definition of root cause?

The origin of the problem. Troubleshooting attempts to identify the root cause of a problem rather than simply addressing the symptoms.

Learn more about root cause in the class "Troubleshooting: Taking Corrective Actions 184" below.

Troubleshooting: Taking Corrective Actions 184

Quality Department

Class Information

Tooling U classes are offered at the beginner, intermediate, and advanced levels.
The typical class consists of 12 to 25 lessons and typically requires at least two hours of instruction time.

Class Name	Troubleshooting: Taking Corrective Actions 184
Description	This class discusses ways to identify, implement, and document effective solutions in the troubleshooting process.
Prerequisites	900180 900182
Difficulty	Beginner
Number of Lessons	12

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Class Outline

Class Objectives

Objectives

Intro to Troubleshooting

Working With the Troubleshooting Team

Evaluating Troubleshooting Data

Proposing Solutions

Prioritizing Solutions

Testing Solutions

Applying Permanent Solutions

Documenting the Process

Advantages of Troubleshooting

Challenges of Troubleshooting

Summary

Define troubleshooting.

Describe the troubleshooting team.

Describe the process of evaluating troubleshooting data.

Describe the process of proposing solutions to the problem.

Identify factors involved in prioritizing solutions.

Describe the process of testing solutions.

Describe the process of applying permanent solutions.

Describe the importance of documentation in the troubleshooting process.

Describe advantages of the troubleshooting process.

Describe challenges to the troubleshooting process.

Class Vocabulary

Term	Definition
check sheet	A document used to collect data, such as machine performance statistics, during the troubleshooting process. It is generally a simple form that can be filled out on the shop floor.
fishbone diagram	A troubleshooting tool that can be used to visually diagram the causes and effects of a problem. Additional possible causes are added as extra lines that branch out from the center, much like the bone structure of a fish.
person in charge	The employee responsible for heading the troubleshooting team and documenting the problem. The person in charge, or "PIC," helps ensure consistency throughout the troubleshooting process.
root cause	The origin of the problem. Troubleshooting attempts to identify the root cause of a problem rather than simply addressing the symptoms.
troubleshooting	A systematic approach to solving problems quickly and efficiently. Troubleshooting often involves a logical process of elimination to identify the true source of a problem.

What is the definition of root cause?

The origin of the problem. Troubleshooting attempts to identify the root cause of a problem rather than simply addressing the symptoms.Learn more about root cause in the class "Troubleshooting: Taking Corrective Actions 184" below.

Troubleshooting: Taking Corrective Actions 184

Quality Department

The origin of the problem. Troubleshooting attempts to identify the root cause of a problem rather than simply addressing the symptoms.

Learn more about root cause in the class "Troubleshooting: Taking Corrective Actions 184" below.