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charisma
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The characteristic of personal attractiveness that increases a person's ability to influence others. Charisma does not affect a person's ability to lead.
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coaching
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The style of leadership in which the leader set goals and then teaches motivated followers how to achieve them.
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consideration
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The ability of a leader to care about those he or she is leading. A good leader can show that he or she understands the issues of those being led and works to help solve them.
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customer
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Any person or group that recieves a product or service from a company.
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decisional
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A managerial role dealing with how decisions are made and conflicts are resolved.
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delegating
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The style of leadership in which leaders give out tasks to complete and trust followers to complete them.
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directing
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The strictest style of leadership that involves setting goals and closely supervising and motivating followers.
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disseminator
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A managerial role involving sharing information about the company with followers.
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disturbance handler
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A managerial role dealing with unexpected issues and complications.
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empowerment
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The granting of authority to subordinate employees to do a particular task without first seeking management approval.
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entrepreneur
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A managerial role dealing with identifying future problems and working out solutions to them, while also seeking to improve the company.
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ethics
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The moral values and principles a leader acts on. A strong sense of ethics guides a person to act morally in all situations.
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external customer
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A customer that is not part of your company. The traditional view of a customer as the purchaser of goods and services.
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figurehead
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The role of a manager involving performing symbolic duties for the company.
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idealized influence
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Leadership behavior in which the leader behaves so that followers seek to emulate with their own actions.
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individualized consideration
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The ability of a leader to pay special attention to the needs and problems of each individual person.
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informational
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The roles of a manager that deal with the gathering and sharing of information about the company.
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initiating structure
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The ability to get people organized, to set goals, and to make sure that such goals are met.
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inspirational motivation
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The ability of a leader to provide meaning and context to the work of those under him/her.
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intellectual stimulation
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The ability of a leader to keep those following him or her thinking about the task at hand, asking questions, and solving problems.
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internal customer
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A customer within your company who uses your products or services. For example, another department in your company that uses what you produce to manufacture its own goods.
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interpersonal
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The roles of a manager that deal with working with other people.
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involvement
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The feeling on the part of followers that they play a part in the company as whole.
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leader
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The role of a manager involving motivating and fostering individual employees.
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leadership
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The ability of any person to influence and direct any other people towards accomplishing a goal.
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liaison
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The role of a manager involved in building up contacts outside of the company.
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management
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The people in charge of a company or a section of a company.
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micromanagement
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A style of management in which a manager suprvises every act and step of a group, which can often have negative effects.
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monitor
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The role of a manager involving the gathering and organizing of information about the company.
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negotiator
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The role of a manager involving conflict resolution between various groups, both internal and external to the company.
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resource allocator
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The role of a manager involving the deciding of where, when, and how the resources of a company are going to be used.
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situational leadership
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A theory of leadership that proposes that leaders change their leadership styles based on who they are leading.
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spokesperson
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The role of a manager involving the reporting of information to those outside of the company.
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supporting
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A style of leadership in which the leader trusts the abilities of followers, but needs to motivate them to complete a task.
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Transformational Leadership Theory
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A theory of leadership that focuses on how leaders can transfrom their followers positively, and how followers can do the same for a leader.
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vision
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An ideal or a goal to lead people to achieve. A leader plans based on a vision of where the company should go.
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