• QUALITY DEPARTMENT

Department Overview
Department Name: Quality Department
Number of Classes: 24
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Department Description
Quality TrainingQuality within an organization is driven by the needs of customers. All members of a company demonstrate quality in how they carry out the processes to create and deliver its products and services.
   These classes will address the many facets that contribute to quality. The content is for individuals who must understand the importance of quality and take steps toward improving the practice of quality. Content covers standards, auditing, and improvement for all levels of the shop.

Department Classes

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Class NamePrereq.LessonsDifficultyDepartment
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 24 items in 2 pages
Quality Overview 100
This class identifies how each department and function of a company plays a role in producing quality products for the customer. 		None 16 Beginner Quality Overview 100
ISO 9000 Overview 110
This class identifies and describes the key components of the ISO 9000:2005 standard. 		None 19 Beginner ISO 9000 Overview 110
Approaches to Maintenance 120
This class provides an introduction to the maintenance profession and describes various approaches to the practice of maintenance. 		None 15 Beginner Approaches to Maintenance 120
Lean Manufacturing Overview 130
This class describes the basic principles of lean manufacturing and compares them to traditional manufacturing approaches. Includes an Interactive Lab. 		None 18 Beginner Lean Manufacturing Overview 130
Intro to Supply Chain Management 140
This class describes the flow of products and information in a supply chain and explains the importance of customer service. 		None 15 Beginner Intro to Supply Chain Management 140
Total Productive Maintenance Overview 150
This class describes the elements of Total Productive Maintenance (TPM) and explains how TPM helps reduce losses and waste. 		None 18 Beginner Total Productive Maintenance Overview 150
5S Overview 155
This class provides an introduction to the 5S quality system and describes techniques for implementing 5S. 		None 14 Beginner 5S Overview 155
Cell Design and Pull Systems 160
This class will cover the basics of cellular manufacturing, including the characteristics of cells and pull systems. Includes an Interactive Lab. 		None 17 Beginner Cell Design and Pull Systems 160
Intro to Six Sigma 170
This class covers the basic concepts of Six Sigma, including data analysis, types of variation, common and special causes, the roles of Six Sigma team members, and the DMAIC method. 		None 16 Beginner Intro to Six Sigma 170
Troubleshooting: Identifying Problems 180
This class provides an introduction to the troubleshooting process and describes basic steps for identifying problems. 		None 13 Beginner Troubleshooting: Identifying Problems 180
Troubleshooting: Understanding Causes and Effects 182
This class provides an introduction to the process of determining problem causes and effects. 		900180
 13 Beginner Troubleshooting: Understanding Causes and Effects 182
Troubleshooting: Taking Corrective Actions 184
This class discusses ways to identify, implement, and document effective solutions in the troubleshooting process. 		900180
900182
 12 Beginner Troubleshooting: Taking Corrective Actions 184
Conducting an Internal Audit 200
This class describes the steps of the internal auditing process and explains effective approaches for conducting audit interviews. 		900110
 19 Intermediate Conducting an Internal Audit 200
SPC Overview 210
This class describes the main concepts of statistical process control and explains how to recognize processes that are affected by special causes. Includes an Interactive Lab. 		800220
900100
 16 Intermediate SPC Overview 210
TS 16949:2002 Overview 220
This class compares ISO 9001:2000 and TS 16949:2002 and explains how their differences affect the standard operating procedures in a quality management system. 		900100
900110
 20 Intermediate TS 16949:2002 Overview 220
Metrics for Lean 230
This class describes the most common metrics used to measure timing, error, and costs and encourage continuous improvement in a lean system. Includes an Interactive Lab. 		900130
900160
 16 Intermediate Metrics for Lean 230
Process Flow Charting 240
This class covers the purpose and methods of flow charting, including spaghetti diagrams, process maps, and value stream maps. 		900130
900160
 20 Intermediate Process Flow Charting 240
Strategies for Setup Reduction 250
This class covers different strategies for reducing setup times, including ideas for streamlining operations and tactics for pre-staging processes. Includes an Interactive Lab. 		100104
900130
 17 Intermediate Strategies for Setup Reduction 250
Approaches to Quality Management 255
This class discusses the concept of total quality, as well as methods of implementing and measuring TQM within a company's structure. 		None 14 Intermediate Approaches to Quality Management 255
Conducting Kaizen Events 260
This class describes the sequence of steps for conducting kaizen events and explains common areas for process improvement. 		900130
900150
900160
 20 Intermediate Conducting Kaizen Events 260