TOOLING U CAREERS

Business Development – Government & Education Group (Cleveland, Ohio)

A Tooling University Business Development: Government and Education Group (GEG) member is responsible for generating new billings opportunities for Tooling University. In this role a GEG is expected to maintain a pipeline of qualified accounts within the assigned territory. It is the responsibility of the GEG to conduct Tooling University business within the assigned territory in such a manner that maximizes Tooling University's long-term sales and profit potential in that territory. As appropriate, the GEG's responsibilities include (but are not limited to):

• The successful closing of new orders. An order is defined as a credit card, purchase order, or a signed contract, without any pending contingencies.
• To represent Tooling University to its customers, partners and prospects in a professional manner.
• To maintain complete records through Salesforce of all communication between Tooling University and customers, partners or prospects.
• To optimize ongoing service levels amongst all Tooling University customers within the assigned territory.
• To coordinate selling efforts with the channel.
• To provide forecasts through Salesforce that reflects the status of accounts in the territory.

• Develops and Leads the success of their Customers and the growth of their territory, implementing focused strategies/plans to maintain current Customers and satisfaction.
• Consistently analyzes/researches promising industries, trends and organizations, utilizes available tools, resources/knowledge, progressively growing their territory through a disciplined system of prospecting, cold calling, qualifying and Customer acquisition.
• Collaborates with Sales Support, optimizing incoming lead management process and maximizing current Customer satisfaction and successful "win/win" relationships
• Excels in developing and improving Customer relationships through networking, trade show/conference events, and social marketing/networking.
• Solves Customer’s problems received through Customer’s calls, emails and feedback.
• Documents and communicates activities, results and solutions utilizing the Salesforce.com.
• Supports Marketing/Sales and Tooling U Department’s internal and Customer projects.
• Leverages current prospect and Customer satisfaction and success to support collaboration with Marketing/Content and other Tooling U Teams initiatives/projects as required.
• Other duties as assigned.

• Bachelor's degree required; prefer sales, management or marketing focus.
• Minimum of 5-7 years inside/outside sales experience required.
• Previous documented success and excellence in all phases of the sales process, especially in researching, prospecting, qualification, customer acquisition and territory management and development required.
• Excellent listening, communication, presentation and persuasive skills required, training experience a plus.
• Excellent Questions & Needs Analysis Skills and an ability to work with Customers, across departments and organizations in managing projects, resolving problems and accomplishing goals required.
• Strong organizational skills, detail oriented with strong ability to multi-task, prioritize and execute.
• Excellent work ethic, passionate personal ownership in quality of work and career development.
• Knowledge/experience in Manufacturing, E Learning, Training a plus.
• Strong ability to research/navigate the Internet and CRM (preferably Salesforce.com).
• Microsoft Office Intermediate+ skills required (Excel, Word, and Outlook).

• Rapidly growing, collaborative, agile, matrix organization, integrating multiple industries and disciplines.
• Customer oriented, solution focused environment, driven by project/process orientation in achieving results.
• Standard office environment
• Some travel required