Learning Online
Internet-based training provides a new tool for metalworking managers looking to
build the technical knowledge of their employees.
Tom Beard
Technical training is so difficult these days. Apprenticeship programs are
but a memory in most companies, if indeed they ever had them at all. With leaner
organizations throughout the manufacturing world, few companies believe they
have the time or money to execute a solid in-plant training program today.
Although community colleges and local technical schools have gotten better at
delivering practical instruction in the last decade, geographic access to
quality technical training is spotty at best, particularly when it comes to
serving continuing education needs. At the same time, the competitive need for a
technically proficient workforce grows by the day. That leaves many metalworking
companies at a competitive disadvantage, with precious few choices beyond the
on-the-job training techniques that have reigned in all too many companies for
all too long.
The Internet can have a significant impact on this situation, however, now
that high quality training curriculum is finally making its way to the Web. This
is why Modern Machine Shop is working with Tooling University, a company
dedicated to addressing the knowledge gap in the metalworking community with
comprehensive and affordable online technical training. The entire Tooling U
program is available through MMS Online (www.mmsonline.com).
Tooling U currently includes more than 100 classes covering the fundamentals
of metalworking with beginner and intermediate class work in metalcutting
processes and equipment, CNC, workholding, materials, metal forming, shop
essentials, quality control, and many other subjects of interest to metalworking
operations. Many classes are also available in Spanish. Still more classes,
covering topics such as quality, CNC programming, inspection and welding, are
currently in development.
 |
 |
| Lessons use text, audio, photos,
illustrations and video to clearly convey technical concepts to students.
Pop-up definitions aid students in understanding critical technical terms. |
A student’s schedule can include any
course in the curriculum. Companies can control which courses students take
and in what order, and supervisors can monitor their students’ progress. |
While online training can’t replace the hands-on learning that can only come
from the shop, it is an excellent alternative to the classroom training that has
historically been an essential component of a well-balanced technical education.
Unlike the classroom, Web-based training can be accessed from almost anywhere
and at any time. That lets companies work training time around production
schedules or other time-critical activities. Employees can learn at their own
speed, at work or at home—anywhere there is an Internet connection. Moreover,
companies can monitor the progress of trainees as they access class work and
then confirm their understanding of the material through programmed testing.
How It Works
Companies begin a Tooling U training program with an online assessment of
their employees’ current knowledge of metalworking processes. Tooling U has both
a basic machining fundamentals online assessment, and an intermediate CNC online
assessment. Based on the results of each individual’s assessment, Tooling U will
suggest the training classes necessary for each employee.
The content of Tooling U classes is developed by the company’s instructional
design team, which works in conjunction with a variety of industry sources and
experts. The design team creates each class based on a consistently applied
methodology for presenting industry knowledge in an “e-learning” environment.
Besides applying fundamental principles of learning, the methodology also takes
into account the unique nature of the industry content and the metalworking
community it serves.
Each class includes learning objectives, a class outline, a pre-test, a
detailed lesson sequence and a final exam. Students are led through class
lessons in a sequential manner so that information is delivered logically and
progressively. For example, the 15-lesson “Cutting Processes” class for
beginners starts with class objectives and then progressively moves through
“What Is Machining?,” the basics of cutting tools, sawing, turning, boring,
threading and grooving, then on through other milling and drilling type
processes, and finally to broaching. A more advanced class, such as “Cutting
Variables,” begins by explaining issues related to machinability. It then
identifies the specific variables for each of the major metalcutting processes
in the same order as the beginner class, leading to a deeper understanding of
feeds, speeds and depth of cut. This common approach to topics, as well as the
common look and feel to lessons throughout the program, contributes to easier
and quicker understanding by students as they advance from class to class.
Each lesson in a class includes full text explanations augmented by numerous
graphic illustrations. For students who respond better to the spoken word, all
text can be delivered in an audio format. In addition to pictures and
illustrations, many lessons also include video clips, and all are further
supplemented with pop-up vocabulary definitions of critical terms.
If a student has a question about anything in the class, he or she can click on
the “Tooling Professor,” where students can post questions to other students on
a forum. They can even upload application photos. Tooling U also provides chat
room sessions with industry experts and a large industrial resources section
with helpful charts, formulas, conversion factors and an industrial dictionary.
Confirmation And Control
Once a student has completed a class, it is time to take the final exam,
which will validate how well that student has mastered the material. Upon
completing the final exam, students may view the questions and their answers.
Incorrect answers are flagged and the correct answers can be displayed.
Explanations of each question are provided through links back to the relevant
lessons.
|
| Programmed testing relates
specifically to course lessons, providing an objective measure of a
student’s understanding of the material. |
|
 |
| |
Currently, Tooling U includes 126 classes
covering a wide variety of metalworking and related topics. |
Tooling U subscriptions are purchased for a flat annual fee. Subscriptions
are obtained on an individual basis (one subscription per person), which gives
the subscriber unlimited access to all Tooling U classes for 1 year. In most
cases, of course, companies will purchase Tooling U subscriptions for their
employees. Then company supervisors can monitor employees’ class progress, test
results, schedules and attendance, and the supervisors can participate by
sending messages to their students. Moreover, a company can specify mandatory
curriculum, requiring that employees complete prerequisite classes, take
pretests or achieve required performance levels before receiving credit for the
class and moving on to the next level.
Class content also can be customized for a company, which can be as simple as
including the company logo and a corporate message. Or, a company’s existing
training materials can be captured and converted into a Web-based class that can
be accessed individually or in conjunction with complementary Tooling U content.
This approach can be particularly useful for training new employees.
Testing provides an objective measure of employee knowledge levels, which can
be an extremely useful tool for managers to assess true workforce capabilities.
With this direct connection between testing and instructional class work,
metalworking managers finally have a practical means to identify technical
knowledge areas needing improvement and to facilitate the necessary learning to
achieve organizational objectives. Such training programs will only grow deeper,
broader and more numerous with time. But the time has finally come where
virtually any shop can begin to enhance its capabilities by using these tools to
build a more knowledgeable workforce.