July 20, 2016
- Posted by:John Hindman, Director of Learning and Performance Improvement, Tooling U-SME
In workshops, I often play a World War II training video to show the difference between a well-trained supervisor and one that is inadvertently costing the company time, money and good employees.
Every time I watch the first “wrong way” scenario, my heart aches for both the supervisor and the trainee. The supervisor doesn’t know what he doesn’t know. And, with no guidance, the new employee makes mistake after mistake, works unsafely, and ends up quitting.
Yet, this damaging approach to training is not the supervisor’s fault — it is the organization’s responsibility to train him. Read More.