Clutch and Brake Manufacturer
Customized workforce training fills skills gap for niche clutch and brake manufacturer
“Tooling U-SME helped us shift from tribal knowledge sharing to a formal training program. Not only is morale higher, but we’ve improved competency through cross-training.”

- Owner
Challenge
  • Ever expanding workforce skills gap
  • Company relies on tribal knowledge sharing instead of formal learning in-house
  • Unable to keep up with advancements in technology
  • Current training method had negative impact on productivity
Solution
  • Partnered with Tooling U-SME to map and develop a core and job-specific customized on-line curriculum
  • Offered computer access during the workday and encouraged employees to study at home
  • Encouraged internal competition with incentives such as recognition, certificates, and rewards
  • Provided on-site pre-hire assessment to better understand skills gaps
Results
  • Improved competency through cross-training
  • Developed a consistent on-boarding process for new hires
  • Boosted employee morale