Like its popular predecessor, “Lean Manufacturing for the Small Shop,” this book is based on the proposition that not all of the new improve-your-business theories out there can be suitably applied to small shops. Author Gary Conner has his quiver full of quality improvement techniques for the made-to-order job shop and the “mom and pop” operation.
What is Six Sigma? How can it work in a company of 10 to 100? Once again, Conner splits the bull’s eye with his engaging writing style and personal anecdotes, using the five-step approach- Define, Measure, Analyze, Improve, and Control (DMAIC) – as his springboard. He presents a smorgasbord of continuous improvement tools. You’ll find the book’s “Troubleshooting Matrix” indispensable for identifying the right methods to reach specific continuous improvement goals. |