Documenting and Developing Process Flow

This course is designed to provide the participant with a deep understanding of flow. Flow is one of the fundamental concepts in the lean body of knowledge. Flow applies to both physical product and to information. The participant will learn how to identify and document flow in an organization and process. The class will distinguish between macro flow (value stream mapping) and micro flow (spaghetti diagramming). The participant will understand how to use flow to identify and "sell" improvement opportunities. Finally, flow is a concept that can be used from "top floor to shop floor" to analyze a business or operation. The participant will gain the knowledge to be a player in the business' improvement projects and journey.

Class Details

Class Name:
Documenting and Developing Process Flow
  • Executives and managers who provide leadership and guidance to lean initiatives.
  • Lean coordinators, managers, and engineers.
  • Business unit leaders with operational responsibility
  • Supervisors and lead people who have process improvement responsibility.
  • Project team members who have responsibility to design new/improved processes.
1 Day Course

Learning Objectives

After participating in this class, participants will be able to:

  • Explain how flow is used in process improvement.
  • Create a spaghetti diagram.
  • Create a process map.
  • Create a value stream map.
  • Construct and use performance measures to indicate flow performance.
  • Describe the differences between and uses for spaghetti diagram, process map, and value stream map.

Outline At-a-Glance

  • Define flow
  • Differentiate "micro" flow from "macro" flow
  • Learn how and when to use spaghetti diagrams, process maps, and value stream maps
  • Learn techniques to create spaghetti diagrams
  • Learn techniques to create process maps
  • Learn techniques to create value stream maps
  • Create performance measures for flow
  • Review case examples of process flow improvements

Job Roles