Case Studies | Tooling U-SME

Global Oil Company

First-rate training turns an energy manufacturer into a true learning organization.

“Tooling U-SME training contributes to the overall success of reducing scrap, while increasing productivity and on-time delivery. And employees appreciate that we’re investing in them. It’s a win-win.”

Vice President, Education Services

Challenge:

A worldwide manufacturer for the energy industry needed to expand on its Tooling U-SME pilot training program to fill growing workforce demands
Needed to develop and standardize a global training program and career path for new hires and
incumbent workforce
Company was limited in its ability to provide training on a global scale because of its limited access to computers
Difficulty finding new employees with the needed skill levels
Limited curriculums for specific positions

Solution:

Blended Tooling U-SME online and instructor-led training with the company's hands-on training, including assessments
Made entire Tooling U-SME course catalog available to all employees, anytime and anywhere, and built computer labs onsite
Integrated Tooling U-SME online and instructor-led training with the company's Learning Management System
Developed comprehensive succession plans that enabled the company to hire lower-skilled people with the plan to advance them to the skill level needed through training
Developed curriculums for specific positions and competency requirements
Paid employees for time spent in training outside of their normal hours

Results:

Transformed the company into a true learning organization
Shifted from a micro to macrosystem perspective
Built training models around performance goals
Cut onboarding time in half for new employees
New hires are efficient and productive faster
Competencies created for each job and employees now have defined career paths

Download PDF