Railroad, Vehicles and Construction
Industry leader in railroad, vehicular and construction markets builds a learning culture with Tooling U-SME
“We want to make sure we have the right people in the
right place, with the right knowledge.”
- Human Resources Manager
Challenge
- Replacing retiring
workforce that’s ready to
walk out the door
- Preparing 1,800
employees to take over
for soon-to-retire senior
employees
- Bringing 3,000
employees up to speed to
fill middle pipeline
- Transition knowledge to
the right people in the
right places
- Identifying competencies
for necessary workforce
skills
- Updating job
classifications;
standardize job roles
- Retaining newly hired
employees
Solution
- Created skills verification system
- Aligned skills to job roles
- Created transparent career pathway
so workers know how to get to the
next level
- Procured key leadership support
- Provided new employees with
the best possible experience
throughout onboarding and their
entire first year
- Created core curriculum for all
new hires, providing a consistent
message to all employees
- Defined objectives for employees,
ensuring that 70% is based
on experience, 20% on tribal
knowledge and 10% on training
instruction
- Leveraged Tooling U-SME for Lean
Certification program
Results
- Created new learning
culture with Tooling
U-SME
- Improved test scores
by 22% after training.
- Allowed employees to
retain knowledge and
apply it on the job
- Received leadership
support for training
initiatives
- Created crossfunctional,
flexible
teams
- Built a talented
workforce from within