Railroad, Vehicles and Construction
Industry leader in railroad, vehicular and construction markets builds a learning culture with Tooling U-SME
“We want to make sure we have the right people in the right place, with the right knowledge.”

- Human Resources Manager
Challenge
  • Replacing retiring workforce that’s ready to walk out the door
  • Preparing 1,800 employees to take over for soon-to-retire senior employees
  • Bringing 3,000 employees up to speed to fill middle pipeline
  • Transition knowledge to the right people in the right places
  • Identifying competencies for necessary workforce skills
  • Updating job classifications; standardize job roles
  • Retaining newly hired employees
Solution
  • Created skills verification system
  • Aligned skills to job roles
  • Created transparent career pathway so workers know how to get to the next level
  • Procured key leadership support
  • Provided new employees with the best possible experience throughout onboarding and their entire first year
  • Created core curriculum for all new hires, providing a consistent message to all employees
  • Defined objectives for employees, ensuring that 70% is based on experience, 20% on tribal knowledge and 10% on training instruction
  • Leveraged Tooling U-SME for Lean Certification program
Results
  • Created new learning culture with Tooling U-SME
  • Improved test scores by 22% after training.
  • Allowed employees to retain knowledge and apply it on the job
  • Received leadership support for training initiatives
  • Created crossfunctional, flexible teams
  • Built a talented workforce from within