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Expertise Made to Order

In addition to our off-the-shelf learning solutions, Tooling U-SME offers a full range of custom course services, including:

  • Review of current training materials for instructional effectiveness
  • Design of custom learning solutions (eLearning, job aids, just-in-time training, instructor-led training)
  • Development of custom learning solutions
  • Full multimedia/audio/visual services

Many organizations have existing training materials in the form of slide decks, full-length videos, technical documentation, and standard operating procedures, but they are likely lengthy, outdated, unfocused, or in a format that doesn’t match modern learning methodology. Tooling U-SME has helped dozens of organizations transform such material into engaging custom products that are based on business needs and performance outcomes.

Example

In this example, we enriched a customer’s existing content with a branded User Interface, paced presentation of content, animation, audio, a progress indicator, and learner controls for an effective and interactive eLearning experience.

Custom Elearning Packages

Level 1: Basic
Starting Point Work with a range of user-friendly authoring tools and templates to add your company-specific content to pre-existing courses. Blend your processes or product features with Tooling U-SME knowledge.
Project Kickoff Phone meeting
Class Layout and Navigation Standard
Onscreen Text Verbatim from customer slides
Instructional Design N/A
Photos/Illustrations Customer supplies
Animation N/A
Branching Simulation N/A
Video N/A
Audio N/A
Interactivity N/A
Knowledge CheckS N/A
Exams N/A
Level 2: Templates
Starting Point Use the Tooling U-SME formatting guide and template to author and convert your pre-existing content for web-based delivery: images, PowerPoint presentations, videos, tests, and text. Your online content will fit seamlessly into our system.
Project Kickoff Phone meeting or Web conference design meeting
Class Layout and Navigation Standard
Onscreen Text Clean up text (copy editing, proofing)
Instructional Design Tooling U-SME may suggest changes to content flow
Photos/Illustrations Customer supplies
Animation Simple animation, Tooling U-SME Multimedia
Branching Simulation N/A
Video Customer supplies
Audio Narration scripted and produced by Tooling U-SME
Interactivity Simple (click to reveal), every few screens
Knowledge CheckS Customer supplies
Exams Customer supplies
Level 3: Custom Development
Starting Point Enjoy dedicated access to Tooling U-SME content development resources to transform your training program into web-based training of the highest quality. Our industry expertise means we speak your language and know your challenges. Deliver your training to your people, anytime, anywhere.
Project Kickoff In-person content/module design meeting
Class Layout and Navigation Custom/Branded
Onscreen Text Tooling U-SME writes engaging text
Instructional Design Custom design to maximize engagement
Photos/Illustrations Customer supplies + Tooling U-SME Multimedia
Animation Advanced animation, Tooling U-SME Multimedia
Branching Simulation Designed and developed by Tooling U-SME
Video Customer supplies and/or Tooling U-SME Multimedia
Audio Narration scripted and produced by Tooling U-SME
Interactivity Highly interactive
Knowledge CheckS Tooling U-SME technical writers
Exams Tooling U-SME technical writers

Custom Instructor-Led Training Packages

Level 1: Basic
Overview Work with a range of user-friendly authoring tools and templates to add your company-specific content to pre-existing courses. Blend your processes or product features with Tooling U-SME knowledge.
Starting Point Customer supplies slides
Project Kickoff Phone meeting
Leader Guide N/A
Participant Guide Presentation slides saved as .pdf
Instructional Design Layout and text are "cleaned up", one new interactive activity per hour
Photos/Illustrations Customer supplies
Video N/A
Interactivity Modest
Level 2: Templates
Overview Use the Tooling U-SME formatting guide and template to author and convert your pre-existing content for web-based delivery: images, PowerPoint presentations, videos, tests, and text. Your online content will fit seamlessly into our system.
Starting Point Customer supplies slides and audio recordings
Project Kickoff Phone meeting or Web conference design meeting
Leader Guide Slide-by-slide factilitator notes in PowerPoint Notes section
Participant Guide Presentation slides saved as Word/PDF file with room for notetaking
Instructional Design Tooling U-SME may suggest changes to content flow or slide design/text, two new interactive activities per hour
Photos/Illustrations Customer supplies
Video Customer supplies
Interactivity Intermediate
Level 3: Custom Development
Overview Enjoy dedicated access to Tooling U-SME content development resources to transform your training program into web-based training of the highest quality. Our industry expertise means we speak your language and know your challenges. Deliver your training to your people, anytime, anywhere.
Starting Point Customer supplies slides, audio/video transcripts, manuals
Project Kickoff In-person content/module design meeting
Leader Guide Separate step-by-step facilitator guide that contains all training materials: presentation slides, discussion starters, activity handouts, etc.
Participant Guide Separate learner takeaway with space for notetaking, glossary, additional questions, resources, etc.
Instructional Design Interactive activities, including (as appropriate) role-plays, case studies, real-time simulations
Photos/Illustrations Customer supplies and Tooling U-SME multimedia
Video Customer supplies and/or Tooling U-SME multimedia
Interactivity Highly interactive

Contact Tooling U-SME for a free consultation regarding your upcoming custom training needs.